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A formal career path and development process exists in Fourtek IT Solutions Pvt Ltd. All career paths have an underlying management structure. Promotions within each career path are aligned with the needs of the organization.

Job Title:
Client Relationship Executive / Telecaller
Job Description:
Understanding customer requirement on calls and tagging customer queries on CRM software
Meet up confirmation and invitation  calling
Assisting Project Manager if needed
Common query resolutions where there is no need of escalating to upper level over calls and chats 
Calling to share the results of tests and projects
Calling on database received through campaigning for signups 
Welcome calls to registered translators for attempting tests 
Client coordination and followup through calling related to payments 
Translators payment calling 
Fixing appointment over calls for offline marketing 

 


Minimum qualification:
Must be Graduate Excellent Communication skills Ability to handle bulk calls
No Of Opening- 2
Posted date : 06-03-2019
Experience - 1-2 years
Location - Noida

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