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Are you aware of the fact that at present around 90% of Smartphone users prefer to use a cab booking app? The popularity of this application is growing rapidly and in recent times this has been equipped with a lot more functionality. There is a number of taxi booking apps in the market currently but when users were asked to pick their favourite it was either Ola or Uber.
Previously taxi services use to be an expensive affair ‘Uber’ was successful in making it a necessity in the lives of the common people by easy availability and affordable pricing. They to some extent disrupted the business of traditional taxi operators as well. At present, the business model can be applied to almost every business to make it successful. It is needless to say that On-demand solutions have gained immense popularity and are fast becoming a way of life.
A service like Uber gave all the convenience to users of booking a cab with ease from their Smartphone without worrying about the fare. The traditional cab is infamous for rejecting passengers and overcharging. Moreover here customers have the option to choose between a variety of rides according to their preference and the fair is charged accordingly.
Cab booking via application soon became a default option for many because it promised to charge the exact fair every time you book a taxi. To add to this convenience an estimated fare is displayed every time pickup and drop off points are selected.
On-demand services exploited the possible ways to please their clients and propelled their way towards success.
Why People are prefer booking cabs online over the traditional way?
App-based cab services became an instant success due to its high demands and at present entrepreneurs are planning to devise effective to meet the demand.
However, to get the best results it is always helpful to work around the same business model as Uber
Around the world entrepreneurs associated with car-rental businesses are looking for Uber-like clone apps and the demand is steadily increasing. Today fleet operators are trying to enhance their existing cab service with advanced technologies. But most of them do not have a clear idea about how to build one.
Before you begin developing a taxi-booking app like Uber keep the following aspects in mind
Features that should be mandatory for an Uber clone application which will open up potential scopes for your business
Features that must be a part of the Passenger App
Registration of Passenger
The user should easily be able to sign up into the portal with email, mobile number or their social media accounts.
Booking a cab
The passenger must be able to book a cab immediately
Estimation of the Fare
The app must easily get the approximate fare details after the user has entered the pickup & drop points.
Fare payment System
There should be multiple payment options like cash, credit/debit card, e-wallet, etc. for the convenience of the rider.
Driver Tracking System
The passenger should have all the information about the driver of the booked cab and their pickup and drop destinations at the same time.
The rider is provided with real-time updates via SMS, notifications, and e-mails.
The rider can easily give ratings based on the performance of the driver. Such recommendations will also help in improving the quality of service over time.
The passenger can save frequently used locations for easy & quick booking cabs.
Trip History Records of all the trips taken will be saved in the application.
All the above-mentioned features are to ensure that the passenger gets a hassle-free riding experience every time they chose to book a cab through your application.
Features necessary for the Driver Application
Verification of Driver Profile
Easy processing of service requests once the driver uploads all the necessary documents and gets them verified through the portal.
Drivers can easily get themselves registered.
Drivers can set their availability status and they will be relayed service requests from passengers accordingly.
Information about the Ride
Drivers can check for the details for pickup point and drop point in a journey.
Accept/Reject Service Request
Drivers can choose between accepting or rejecting a service request depending on their location and availability of time.
Contacting the passenger
The driver can contact with the passenger for confirmation of the pickup destination via the app.
The app should have Google Map integrated which will give the best route to reach the pickup or drop destination.
Drivers can save the trip history of every trip they make for future reference.
Driver specific settings
The driver can easily organize their user profile, notification details, payment modes, etc.
Drivers can request a support ticket right though then app when needed.
These features will ensure maximum productivity and long-term engagement with the driver.
Dispatcher and Fleet Panel Features
Manage User Profile
Fleet Owners can manage their profiles easily.
Fleet owners can choose between adding and deleting a driver and also keep a record of the trips made. Documents used at the time of the verification process can also be saved as required.
Keep a track of the entire trips active, completed, pending, expired or canceled.
Fleet owners can manage the ride schedule list.
Ratings & Reviews
Fleet owners can conveniently add ratings or reviews for the driver.
Admin Panel Facilities
It is essential for the platform owners to have a robust web-based console to be able to manage the different aspects of the business form a centralized system. A quick summary of the performance of different entities within the business must be accessible with just a click.
Add/Delete riders and also keep an eye on the trip records.
Receive all vital stats and insights to evaluate different factors that will influence both the driver and the passenger.
Track all rides through the admin console in real-time.
Admin can take care of all SMS, Email and mail settings using the application.
The above-mentioned features are essential for a taxi booking application and should be kept in mind while designing an application. Moreover, you can keep on improving the later versions as per your requirement. All are open to customer feedback it would have and try to implement changes accordingly it would have a significant positive impact on your business.
Uber follows a revenue model where a certain amount is charged form both the passenger and the driver. But do you have a clear idea about what should work for you? Let us take a deeper insight into some of the possible revenue models that can possibly work for you. Following are some of the viable options
Apart from that, if you want your own mobile app like Uber then choose Fourtek’s best mobile app development services India for 100% secure mobile app development.